1. General Cancellation Rules
We understand that travel plans can change. You may cancel your booking by contacting our support team. Refunds are processed based on the timeframe of your cancellation.
2. Transfers & Day Tours
• More than 48 hours before pickup: 100% full refund.
• 24 to 48 hours before pickup: 50% refund.
• Less than 24 hours before pickup: No refund.
3. Hotel Bookings & Multi-Day Tours
Hotel and multi-day tour cancellations are subject to the specific policies of the accommodation or tour operator. Please refer to your booking confirmation for exact details. Generally, a minimum of 14 days notice is required for a full refund on these packages.
4. No-Shows
If you fail to show up for your scheduled transfer or tour without prior notice, no refund will be issued.
5. Processing Time
Approved refunds are processed to your original method of payment within 5-10 business days.
We understand that travel plans can change. You may cancel your booking by contacting our support team. Refunds are processed based on the timeframe of your cancellation.
2. Transfers & Day Tours
• More than 48 hours before pickup: 100% full refund.
• 24 to 48 hours before pickup: 50% refund.
• Less than 24 hours before pickup: No refund.
3. Hotel Bookings & Multi-Day Tours
Hotel and multi-day tour cancellations are subject to the specific policies of the accommodation or tour operator. Please refer to your booking confirmation for exact details. Generally, a minimum of 14 days notice is required for a full refund on these packages.
4. No-Shows
If you fail to show up for your scheduled transfer or tour without prior notice, no refund will be issued.
5. Processing Time
Approved refunds are processed to your original method of payment within 5-10 business days.